Privacy Policy

At Design Muse (ABN 22 130 694 336), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website.

1. INFORMATION WE COLLECT

We may collect the following types of information when you use our website:

Personal Information: This may include your name, email address, phone number, and any other details you voluntarily provide through contact forms or subscription to our services.

Usage Data: We may automatically collect information about how you interact with our website, such as your IP address, browser type, operating system, referring URLs, and page view information.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To respond to inquiries or provide services you request, such as design consultations.

To send you marketing communications (with your consent), updates, newsletters, or offers related to our services.

To improve our website’s functionality, performance, and user experience.

To comply with legal obligations or enforce our website’s terms and policies.

3. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies or similar technologies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our site, enabling us to offer more personalised content and ads. You can choose to disable cookies in your browser settings, though this may limit some functionality of the website.

4. SHARING YOUR INFORMATION

We do not sell or share your personal information with third parties except:

Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, or deliver marketing communications.

Legal Obligations: If required by law, we may disclose your information in response to a valid request by government authorities or for other legal reasons.

5. DATA SECURITY

We take the protection of your personal information seriously. We use reasonable administrative, technical, and physical measures to safeguard your data from unauthorized access, alteration, or disclosure.

6. YOUR RIGHTS

You have the following rights concerning your personal information:

Access: You can request a copy of the personal data we hold about you.

Correction: If you believe your data is inaccurate, you can request that we update or correct it.

Deletion: You may ask us to delete your personal data in certain circumstances.

Opt-Out: You can unsubscribe from our marketing communications at any time by following the "unsubscribe" link in the email or contacting us directly.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies when you visit.

8. MARKETING EMAILS AND NEWSLETTERS

We will make it as easy as we can for you to opt out of unwanted processing, providing it does not restrict our ability to provide you with the primary service you have requested.

Please note that if you wish to unsubscribe from any marketing emails and/or newsletters that you have signed up for, you can do so by contacting us via email at hello@designmuse.com.au or clicking on the unsubscribe link in the marketing email and/or newsletter that was sent to you. It may take up to 48 hours for this to become effective.

From time to time, we may utilise Facebook marketing, including re-targeting features and Google Analytics Advertising Features. When using these marketing features, an international transfer of data may occur, although, for the most part, the data captured will be anonymous.

At all times when using our site, you will have the ability to select your marketing preferences and opt in or out of data collection. You may be asked to “opt-in” to additional marketing features, and at that stage, you will be provided with any additional relevant information and allowed to select your preferences.

9. LEGAL COMPLIANCE

This Privacy Policy complies with the Privacy Act 1988 (Cth) and related Australian privacy regulations. We ensure that our data collection and processing practices adhere to Australian privacy laws.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on our website, and the effective date will be revised accordingly.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

DESIGN MUSE

Email: hello@designmuse.com.au

This Privacy Statement was last updated on 20 October 2024.